Project

Piuul

Platform

Web / Mobile Web

Role

UX / UI / Branding

Year

2012-2013

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Background

Piuul was a Korea-based luxury lifestyle service that provided exclusive discounts for Seoul's esteemed food, beverage, and hospitality businesses. Piuul catered to the ever growing demand for luxury goods and services, which Koreans, on average, spend 5% of their income on. Founded by four other CMU graduates and myself, Piuul operated from 2012 to 2013.

 

UX Problems

01

How can Piuul, which provides luxury goods and services, differentiate its user experience from other group buying services, which imply cheapness and mediocre quality?

02

Group buying services fail to capture user interest beyond the sales price, so how can Piuul direct more attention to each of their coveted partner businesses?

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Problem

How can Piuul, which provides luxury goods and services, differentiate its user experience from other group buying services, which imply cheapness and mediocre quality?

Solution

Piuul strictly curated its partner businesses and provided limited quantities of each offer to its private membership. This business strategy of exclusivity set the direction for the product design and associated luxury with the brand.

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Every monday, Piuul posted offers from new partner businesses and highlighted them in a full screen slider on the main page.

Each offer was limited in supply and on sale for one week.

Each offer page included an editorial to showcase the excellence of the partner business.

Non-members could access the editorial content, however details of the offer were exclusive to members.

Partner businesses surprised members with an unexpected present that was included in every offer. This present could be previewed before purchase by sending membership invitations.

02

Problem

Group buying services fail to capture user interest beyond the sales price, so how can Piuul direct more attention to each of their coveted partner businesses?

Solution

Piuul crafted a weekly editorial about each of its new partner businesses and told tell their unique story. By engaging members and nonmembers with the latest lifestyle trends, Piuul provided more than just great deals.

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Piuul interviewed owners and staff members to portray the overall philosophy of each establishment to every fine detail behind the scenes.

The editorial was sectionalized into important points in order to make reading more digestible.

Beautiful photography was essential to the appeal of the editorial.

The menu was described thoroughly so that the expectation for every offer was clear.

Piuul's visual design was minimilized to draw out the brand and character of each partner business.

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More Screens
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Branding